1. Scope
This Privacy Policy applies to information collected through the odpayone website, Partner onboarding, Partner Platform and related support channels, to the extent applicable.
2. Information We May Collect
Depending on the service and stage of onboarding, information may include name, mobile number, email address, business/shop details, location details, Partner/application identifiers, uploaded documents and account or support information.
3. How Information May Be Used
- To create and manage Partner applications and accounts.
- To communicate about onboarding, payments, account access and support.
- To provide or facilitate requested services.
- To maintain security, prevent misuse and investigate disputes or suspected fraud.
- To meet applicable legal, regulatory or contractual obligations.
4. Documents and Sensitive Information
Documents submitted during onboarding should be handled only for legitimate onboarding, verification, service and compliance purposes, with access limited according to operational requirements.
5. Third-Party Service Providers
Some services may be provided through authorised partners or third-party providers. Information may be shared with them where necessary to provide the requested service, subject to applicable terms and law.
6. Security
odpayone intends to use reasonable technical and organisational measures to protect information. No internet-based system can be guaranteed to be completely secure.
7. Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, contractual requirements, dispute handling, security, or applicable legal obligations.
8. Your Queries
For privacy-related questions, contact support@odpayone.in.
