Who can become an odpayone Partner?
Local entrepreneurs, retailers, VLEs and eligible businesses may apply, subject to the applicable onboarding requirements and verification.
What documents are required?
The current onboarding flow asks for PAN, an Aadhaar/identity document and a profile photo, along with business and contact information.
What is the onboarding fee?
The current onboarding fee shown in the Partner flow is ₹499 inclusive of applicable GST. The fee and applicable terms should be checked at the time of payment.
What happens after payment?
After successful payment verification, the Partner ID can be created and the Partner account can be activated according to the applicable onboarding flow.
Which services are currently available?
Service availability depends on the current odpayone platform and authorised service arrangements. AEPS, DMT, mATM, BBPS and Recharge are presented in the current service interface; PAN, Travel and Insurance are marked Coming Soon.
How does AEPS work through odpayone?
odpayone provides the Partner platform/access layer, while the applicable authorised AEPS provider handles transaction processing. Provider, bank/network and regulatory conditions apply.
Can I update my partner information?
Partner information updates are subject to the account capabilities and verification requirements available through the Partner Platform.
What if I forget my password?
Use the Forgot Password option on the Partner Login page to start the available password recovery process.
How can I raise a complaint or grievance?
Use the available support/contact channels. A dedicated grievance contact channel will be published when the formal grievance details are issued.
Are PAN, Travel and Insurance available now?
No. They are currently presented as Coming Soon and will be introduced subject to applicable integrations, partnerships, eligibility and regulatory requirements.
